In very simple terms, installing Windows 8 creates a ESD file that allows users to refresh or reset their PC. The issue was first reported on McAkins Online, and it affects people who bought and installed a retail copy of Windows 8 on their PC, either electronically from or from a retail DVD disc or ISO image. Now there's word that some people who updated from Windows 8 to Windows 8.1 no longer have any refresh or reset options. We have already reported that Microsoft has pulled the Windows RT 8.1 update for unknown reasons. The launch of Windows 8.1 on Thursday has not been completely trouble free.
